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Careers

Imagine joining a group of individuals—each with their own unique skills and passions, but united by a common purpose. Imagine yourself at Girl Scouts of Southern Appalachians.

We are seeking professionals committed to making a difference. Working with Girl Scouts—an organization with a solid history and a growing future—means working to your full potential in a dynamic and diverse environment.

Now Hiring:

Program Facilitators (Johnson City & Chattanooga openings)

Would you enjoy delivering Girl Scout programs to girls? Are you interested in part-time work? If yes, Girl Scouts of Southern Appalachians is looking for you. We are seeking two program facilitators who will work with groups of girls in community-based locations. Positions may have a known ending date or may be subject to whether funding is available for the sites. Hours are typically late afternoons and 10-15 hours a week.

Positions: Johnson City (1 position) and Hamilton County (1 position)

Must be at least 18 years of age and be able to commute to assigned location(s). Hourly Rate is $15.00-$17.00 an hour, depending on experience. To apply for position, please email resumé and cover letter/email to careers@girlscoutcsa.org. Alternately, a resumé and cover letter may also be mailed to Human Resources, Girl Scout Council of the Southern Appalachians, 1567 Downtown West, Knoxville, TN 37919. Please note job title/position location in your email subject line or in your cover letter. If you prefer an application be mailed to you, please email careers@girlscoutcsa.org.

Paid training is provided. Annual background check required.

EQUAL OPPORTUNITY EMPLOYER/DRUG-FREE WORKPLACE/E-VERIFY

Member Services Representative - Retail and Customer Care (Knoxville)

Do you provide extraordinary customer service via phone, in-person, and email? Are you eager to assist with customers on the phone and in-person? Are you organized and detail oriented? Would you enjoy being part of a nonprofit organization dedicated to girls and young women? If yes, the Girl Scout Council of Southern Appalachians is looking for you. We are seeking a full-time Member Services Representative for our headquarters in Knoxville, Tennessee.

Under guidance of the Member Services Manager, the Member Services Representative is the first point of customer contact for inquiries via phone, email or in person, including retail shops. Responsible for providing the highest level of customer service to all current and prospective members, both external and internal, by utilizing all systems, policies, and procedures established by the Council. 

Hours are 8:30 am -5:15 pm Monday through Friday with one Saturday once a month.

To apply for this position, please email your resume and cover letter to careers@girlscoutcsa.org or mail to Human Resources, Girl Scout Council of the Southern Appalachians, 1567 Downtown West Blvd., Knoxville, TN 37919. Please note the job title and preferred location in your email subject line or in your cover letter. Applications will be accepted until position is filled.

SUGGESTED MINIMUM JOB REQUIREMENTS

  • High School Diploma, GED, or equivalent knowledge.
  • At least two years of experience in providing prompt and courteous customer service in call center or with customer relationship management database.
  • Regular and prompt attendance required.
  • Maintenance of Girl Scout membership throughout employment. Adult Girl Scout members may be female or male.
  • Bilingual Spanish a plus but not required.

EEO/Drug Free Workplace/E-Verify

 

(EEO/Drug-Free Workplace/E-Verify. Drug testing required.)