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Renew your Membership

Renew

Strength, resilience, togetherness, and the support of community—that’s what Girl Scouts of the Southern Appalachians is all about. So in this uncertain world, you can count on one thing for sure: today, tomorrow, together, we are on your team.

Early Bird Renewal Season is Here!

Another year of Girl Scouts is one the horizon. More fun with friends, more adventures, more badges earned, more challenges conquered. Why wait to renew? Get a head start on your next Girl Scouting year by renewing early AND help your troop earn some sweet rewards!

Every girl who renews by July 1 will receive an Early Bird patch. Voting is now open for the Early Bird patch design contest. You have until June 14 at noon to cast your vote.

VOTE
 

 

NEW THIS YEAR
Service Unit Early Bird Rewards

IF 80% of the troops in a Service Unit renew for Early Bird (80% of that troop renews), the Service Unit may select from one of the following incentives:

  • Catering for a Service Unit Meeting of your choice (up to $250)
  • 25% off Service Unit Encampment rental fees (Lodging only. Does NOT include activities or food)
  • 2022 Fall Product Rally paid for (up to $250)

*Reservations/Arrangements for the SU incentives above need to be made with the Regional Director by October 31, 2022.

Trouble Logging In?

Q: Why isn’t my username working?
A: Your username is typically your email address. If you have more than one email address, try each. You can also use the “Forgot Your Password?” link to send a reset email to your email address. If you’re still having trouble, contact your council’s Customer Care team.

Q: Why aren’t I getting the password reset emails?
A: The password reset emails come from gsusacustomercare@girlscouts.org, so please make sure it’s added to your safe senders list. If you requested the reset email before marking our email address as safe, check your spam folder. If you’re still not receiving the email, contact your council’s Customer Care team to verify that your username/email address is correct.

Q: How do I reset my password when I no longer have access to the email address associated with my account?
A: Your council’s Customer Care team can easily change your username/email address without requiring you to recreate your account.

Q: Why can’t I see my family when I log in?
A: There are a couple reasons this could happen:

  • Another adult family member may be listed as the preferred contact on the account. That person must log in to renew. Contact your council’s Customer Care team if you’d like to be listed as your household’s preferred contact.
  • You may have a second or duplicate account with a different email address. Try a different username. If that works, be sure to contact your council’s Customer Care team to merge the two accounts into one.

Q: Why can’t I see my troop(s) when I log in?
A: There are several reasons this could happen:

  • Troops are listed on a separate tab from your family. If you have more than one troop, look for the pull-down menu to change between them.
  • Check your member profile to make sure you’re listed as a volunteer in the troop.
  • Not all troop volunteers can access the troop tab. Check with your council to see which volunteer roles they allow to access the tab.
  • If your background check has expired, you may lose access until it is up-to-date.

Your council’s Customer Care team can provide additional support.